Site www.flowershopmontenegro.com is an online store of the company Fiha doo. In this case, this company reserves all rights and conditions of using the services of this online service.

DELIVERY CONDITIONS
he customer is obliged to provide the correct information when ordering the bouquet, city, place, phone number. In the event that the recipient of the gift does not want to accept the shipment or that we cannot deliver the gift to the recipient due to incomplete information, the sender can collect the bouquet personally or send another person to the agreed address. 

Delivery to the address is possible within 2 hours from the moment of the order, on all working days from Monday to Friday. Days such as New Year's Day, Valentine's Day, March 8 are excluded from the above due to the excessive volume of work, and delivery is possible during the day without precise term.
Delivery outside Podgorica is not possible in a clearly specified time if the customer is interested in delivery worth 5e. If the customer wants an exact delivery date, delivery is charged according to the price list of Fiha doo, which the customer can request in direct communication with the operator.

REFUNDS AND CANCELED ORDERS
Due to possible abuse, refunds are not possible. It is possible to replace the arrangement. Due to possible abuse, cancellation of the order is not possible, it is possible to postpone the delivery to another date.

ARRANGEMENT LAYOUT
Due to the use of seasonal flowers, it is possible to change individual flowers. The flower arrangement will be made in the value and style of the purchased arrangement.

COMPLAINT
Complaints are possible no later than one hour from the moment of taking over the flower arrangement. Complaints are accepted on the appearance of the flower arrangement, possibly if the seller sent an incomplete gift. All possible omissions are made by the seller.